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Info Source Bulletin Number 31B - Statistical Reporting


Statistical Tables - 2007-2008 - Access to Information

Access to Information Requests - April 1, 2007 to March 31, 2008

These figures are based on Statistical Reports provided by 232 of the 237 federal institutions subject to the Access to Information Act during the period for which the statistical information is reported1. Five institutions, International Centre for Human Rights and Democratic Development, Marine Atlantic Inc, Northwest Territories Water Board, Nunavut Surface Rights Board and Ridley Terminals Inc. did not submit Statistical Reports.

Requests received during this reporting period 31,487
Requests brought forward from previous reporting period 5,776
Total number of requests 37,263
Requests completed 30,530
Requests carried forward to next reporting period 6,733
Please note: These totals include transfers of requests between institutions.

Disposition of completed requests

Requests where all information was disclosed 17.8% 5,430
Requests where information was disclosed in part 55.4% 16,915
Requests where all information was excluded 0.9% 264
Requests where all information was exempted 2.1% 633
Requests transferred to another institution 1.3% 383
Requests where information was given informally 0.6% 175
Requests which could not be processed
(by reasons such as insufficient information provided by applicant, no records exist or abandonment by applicant)
22.0% 6,730
Total 30,530

Source of Requests

Requests received from businesses 41.9% 13,202
Requests received from the public 34.2% 10,762
Requests received from the media 14.0% 4,411
Requests received from organizations 9.1% 2,850
Requests received from academics 0.8% 262
Total Requests Received 31,487

Institutions ranked in order of number of requests received

1) Citizenship and Immigration Canada 36.9% 11,434
2) Canada Revenue Agency 6.1% 1,903
3) National Defence 5.7% 1,779
4) Royal Canadian Mounted Police 5.4% 1,662
5) Transport Canada 3.9% 1,217
6) Health Canada 3.7% 1,147
7) Canada Border Services Agency 3.3% 1,030
8) Foreign Affairs and International Trade Canada 2.4% 736
9) Privy Council Office 2.2% 688
10) Environment Canada 2.1% 659
11) Other Departments 28.1% 9,232
Total 31,487

Time Required to Complete Requests

(including requests for which extensions were required)

0 to 30 days 57.2% 17,476
31 to 60 days 19.6% 5,971
61 to 120 days 11.3% 3,459
121 days or over 11.9% 3,624
Total 30,530

Extension Time Required

  30 days or less 31 days or over
Searching 1,209 1,864
Consultation 921 2,889
Third Party 144 1,279

Exemptions

It should be noted that a single Access Request can be indicated as being exempted for multiple reasons. All such exemptions must be reported.

Section 19 Personal information 29.5% 12,119
Section 15 International affairs and defence 20.4% 8,365
Section 21 Operations of government 13.8% 5,685
Section 16 Law enforcement and investigations 12.0% 4,924
Section 20 Third party information 9.2% 3,790
Section 13 Information obtained in confidence 4.1% 1,686
Section 23 Solicitor-client privilege 3.4% 1,381
Section 14 Federal-provincial affairs 2.6% 1,063
Section 24 Statutory prohibitions 2.5% 1,005
Section 18 Economic interests of Canada 1.5% 619
Section 22 Testing procedures 0.5% 221
Section 26 Information to be published 0.2% 97
Section 17 Safety of Individuals 0.2% 96
Section 25 Severability 0.0% 0
Total 41,051

Exclusions

It should be noted that a single Access Request can be indicated as being excluded for multiple reasons. All such exclusions must be reported.

Section 69(1)(g) 35.4% 845
Section 69(1)(a) 20.4% 486
Section 69(1)(e) 19.3% 461
Section 68(a) 10.2% 243
Section 69(1) 6.2% 147
Section 69(1)(c) 3.0% 71
Section 69(1)(d) 2.9% 70
Section 69(1)(f) 1.2% 28
Section 68(1) 0.8% 18
Section 69(1)(b) 0.3% 7
Section 68(b) 0.2% 5
Section 68(c) 0.1% 3
Total 2,384

Costs and Fees for Operations

Requests completed 30,530
Cost of operations $43,910,746.96
Cost per completed request $1,425.04
Fees collected $404,208.63
Fees collected per completed request $13.24
Fees waived $183,617.59
Fees waived per completed request $6.01

[1] The number of institutions subject to the Access to Information Act may vary from one year to another. This variance occurs as new institutions become subject to the legislation, if the status of the institutions changes, and if two or more institutions merge to create one institution.