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ARCHIVED - Info Source Bulletin Number 32B - Statistical Reporting

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Info Source: Bulletin - Statistical Reporting contains statistical information about the number of access to information and privacy requests processed by federal government institutions in 2008-2009 as well as cumulative statistics since 1983. This publication is updated annually.

Information about the Government of Canada

The Government of Canada is committed to providing bilingual information to Canadians in a variety of ways.

A. Service Canada

The telephone numbers listed below are for the Government of Canada’s bilingual, toll-free service. They can be used to obtain general information and referrals for programs and services.


1 800 O-Canada (1-800-622-6232)



Specially trained staff members use an extensive database of information to answer questions, direct callers to services, and take orders for government publications and documents. The service is available from 8:00 a.m. to 8:00 p.m. Eastern Standard Time (EST), Monday to Friday.

Canadians travelling in many countries can access the 1 800 O-Canada service free of charge.

B. Canada Site

Web Site

The Canada web site provides a single electronic access point to general information about Canada, the federal government, and its programs and services. The Canada Site features three gateways to quickly access information: Service Canada, Canada Business, and Canada International. These gateways organize content based upon the needs of users rather than by departmental responsibility.

C. About Info Source

Info Source is a series of publications containing information about and/or collected by the Government of Canada. The primary purpose of Info Source is to help individuals exercise their rights under the Access to Information Act and the Privacy Act. Info Source also supports the federal government’s commitment to facilitating access to information regarding its activities.

Info Source includes the following three publications:

Info Source: Sources of Federal Government Information
The Sources of Federal Government Information publication provides information about the functions, programs, activities and related information holdings of federal government institutions subject to the Access to Information Act and the Privacy Act. This publication also provides individuals and employees of the federal government with relevant information to access personal information about them held by federal government institutions subject to the Privacy Act.

Info Source: Statistical Reporting Bulletin
The Statistical Reporting Bulletin is an annual compilation of statistical information about access to information and privacy. The Bulletin also provides cumulative statistics about access to information and privacy requests since 1983.

Info Source: Federal Court Case Summaries Bulletin
The Federal Court Case Summaries Bulletin is an annual summary of federal court cases related to the Access to Information Act and the Privacy Act.

D.  Roles and Responsibilities

Treasury Board Secretariat

The Access to Information Act and the Privacy Act assign responsibility to the President of Treasury Board (as the designated Minister) to create and disseminate information annually about federal government institutions' activities and the personal information they collect, use and disclose. Treasury Board Secretariat fulfills this role by compiling and distributing the Info Source publications and by reviewing and registering Personal Information Banks (PIBs).

Federal Government Institutions

Federal government institutions are responsible for sound management practices and decisions in responding to requests from applicants and with respect to the handling and protection of personal information.

Institutions are also responsible for providing comprehensive, accurate and up-to-date descriptions of their functions, programs, activities, related information holdings and collections of personal information for the Info Source publications on an annual basis. Each institution is responsible for the information it submits.

Each federal institution has an Access to Information and Privacy (ATIP) Coordinator.

E.  Additional Information

For more information about Info Source, the Access to Information Act or the Privacy Act, please contact:

Treasury Board of Canada Secretariat
L’Esplanade Laurier, 8th Floor, East Tower
140 O’Connor Street
Ottawa, Ontario  K1A 0R5

General Enquiries








General Library Reference



Treasury Board Web Site

Info Source Web Site

To purchase a copy of Info Source: Sources of Federal Government Information on CD-ROM, please contact:

Publishing and Depository Services
Public Works and Government Services Canada
Ottawa, Ontario  K1A 0S5




Telephone Toll free (Canada & US)




Facsimile Toll free  (Canada & US)


Web Site

All Info Source publications are available free of charge on the Internet at: