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Info Source Bulletin Number 33B - Statistical Reporting


Statistical Tables 2009-2010 — Access to Information

Access to Information Requests
April 1, 2009 to March 31, 2010

These figures are based on Statistical Reports provided by government institutions subject to the Access to Information Act.

Requests under the Access to Information Act Number of Requests
Please note: These totals include requests transferred to other institutions.
Requests received during this period 35,154
Requests brought forward from previous period 7,530
Total number of requests 42,684
Requests completed 35,427
Requests carried forward to next period 7,257

Requests under the Access to Information Act

Requests under the Access to Information Act - Text Version

Disposition of Completed Requests

Disposition of requests completed Requests as percentage Number of Requests
Requests where all information was disclosed 15.8% 5,597
Requests where information was disclosed in part 61.6% 21,810
Requests where all information was excluded 0.7% 263
Requests where all information was exempted 1.6% 570
Requests transferred to another institution 1.0% 367
Requests where information was given informally 0.7% 249
Requests which could not be processed
(Reasons can include insufficient information provided by applicant, no records exist or abandonment by applicant)
18.5% 6,571
Total   35,427

Disposition of Completed Requests under the Access to Information Act

Disposition of Completed Requests under the Access to Information Act - Text Version

Source of Requests

Source Requests as percentage Number of Requests
Requests received from Businesses 48.5% 17,047
Requests received from the Public 35.2% 12,387
Requests received from the Media 10.5% 3,693
Requests received from Organizations 4.4% 1,559
Requests received from Academics 1.3% 468
Total Requests Received   35,154

Source of Requests

Source of Requests - Text Version

Institutions that Received the Most Requests

Name of institution Requests as percentage Number of Requests
1) Citizenship and Immigration Canada 47.3% 16,647
2) Canada Revenue Agency 5.1% 1,798
3) Royal Canadian Mounted Police 4.4% 1,547
4) Health Canada 4.2% 1,481
5) Canada Border Services Agency 3.7% 1,292
6) National Defence 3.3% 1,142
7) Environment Canada 2.5% 890
8) Library and Archives Canada 2.2% 761
9) Public Works and Government Services Canada 2.1% 724
10) Foreign Affairs and International Trade Canada 1.8% 638
11) Other Institutions 23.4% 8,234
Total   35,154

Time Required to Complete Requests
(including requests for which extensions were required)

Completion time Requests as percentage Number of Requests
0 to 30 days 56.1% 19,874
31 to 60 days 22.6% 8,018
61 to 120 days 10.2% 3,605
121 days or over 11.1% 3,930
Total   35,427

Length of Extensions

Reason Number of Extensions of 30 days or less Number of Extensions of 31 days or more
Searching 1,418 2,251
Consultation 879 2,807
Third Party 142 1,397

Exemptions

It should be noted that more than one exemption may be invoked per request. All such exemptions must be reported.

Exemption cited Description of exemption Relevant requests as percentage Number of Relevant Requests
Section 19 Personal information 34.0% 16,544
Section 15 International affairs and defence 22.0% 10,724
Section 16 Law enforcement and investigations 12.1% 5,896
Section 21 Operations of government 11.7% 5,740
Section 20 Third party information 8.1% 3,961
Section 13 Information obtained in confidence 3.6% 1,744
Section 23 Solicitor-client privilege 3.0% 1,464
Section 24 Statutory prohibitions 1.8% 877
Section 18 Economic interests of Canada 1.7% 842
Section 14 Federal-provincial affairs 1.0% 487
Section 22 Testing procedures, tests and audits 0.5% 250
Section 17 Safety of individuals 0.3% 140
Section 26 Information to be published 0.2% 84
Total     48,753

Exclusions

It should be noted that more than one exclusion may be invoked per request. All such exclusions must be reported.

Exclusion cited Relevant requests as percentage Number of Relevant Requests
Paragraph 69(1)(g) 36.8% 770
Paragraph 69(1)(e) 17.3% 362
Paragraph 69(1)(a) 14.5% 303
Paragraph 68(a) 11.4% 239
Subsection 69(1) 6.6% 138
Section 68.1 4.5% 94
Paragraph 69(1)(c) 3.2% 67
Paragraph 69(1)(d) 2.6% 55
Paragraph 69(1)(f) 1.0% 20
Section 68.2 0.8% 16
Paragraph 68(b) 0.7% 15
Paragraph 68(c) 0.6% 12
Paragraph 69(1)(b) 0.2% 4
Total   2,095

Fees and Cost of Operations

Description of fees and costs Amount
Requests completed 35,427
Cost of operations $47,196,030.62
Average cost per completed request $1,332.21
Fees collected $286,996.22
Average fees collected per completed request $8.10
Fees waived $188,689.70
Average fees waived per completed request $5.33