Info Source Bulletin Number 33B - Statistical Reporting
Access to Information Requests
April 1, 2009 to March 31, 2010
These figures are based on Statistical Reports provided by government institutions subject to the Access to Information Act.
| Requests under the Access to Information Act |
Number of Requests |
| Please note: These totals include requests transferred to other institutions. |
| Requests received during this period |
35,154 |
| Requests brought forward from previous period |
7,530 |
| Total number of requests |
42,684 |
| Requests completed |
35,427 |
| Requests carried forward to next period |
7,257 |

Requests under the Access to Information Act - Text Version
Disposition of Completed Requests
| Disposition of requests completed |
Requests as percentage |
Number of Requests |
| Requests where all information was disclosed |
15.8% |
5,597 |
| Requests where information was disclosed in part |
61.6% |
21,810 |
| Requests where all information was excluded |
0.7% |
263 |
| Requests where all information was exempted |
1.6% |
570 |
| Requests transferred to another institution |
1.0% |
367 |
| Requests where information was given informally |
0.7% |
249 |
Requests which could not be processed
(Reasons can include insufficient information provided by applicant, no records exist or abandonment by applicant) |
18.5% |
6,571 |
| Total |
|
35,427 |

Disposition of Completed Requests under the Access to Information Act - Text Version
Source of Requests
| Source |
Requests as percentage |
Number of Requests |
| Requests received from Businesses |
48.5% |
17,047 |
| Requests received from the Public |
35.2% |
12,387 |
| Requests received from the Media |
10.5% |
3,693 |
| Requests received from Organizations |
4.4% |
1,559 |
| Requests received from Academics |
1.3% |
468 |
| Total Requests Received |
|
35,154 |

Source of Requests - Text Version
Institutions that Received the Most Requests
| Name of institution |
Requests as percentage |
Number of Requests |
| 1) Citizenship and Immigration Canada |
47.3% |
16,647 |
| 2) Canada Revenue Agency |
5.1% |
1,798 |
| 3) Royal Canadian Mounted Police |
4.4% |
1,547 |
| 4) Health Canada |
4.2% |
1,481 |
| 5) Canada Border Services Agency |
3.7% |
1,292 |
| 6) National Defence |
3.3% |
1,142 |
| 7) Environment Canada |
2.5% |
890 |
| 8) Library and Archives Canada |
2.2% |
761 |
| 9) Public Works and Government Services Canada |
2.1% |
724 |
| 10) Foreign Affairs and International Trade Canada |
1.8% |
638 |
| 11) Other Institutions |
23.4% |
8,234 |
| Total |
|
35,154 |
Time Required to Complete Requests
(including requests for which extensions were required)
| Completion time |
Requests as percentage |
Number of Requests |
| 0 to 30 days |
56.1% |
19,874 |
| 31 to 60 days |
22.6% |
8,018 |
| 61 to 120 days |
10.2% |
3,605 |
| 121 days or over |
11.1% |
3,930 |
| Total |
|
35,427 |
Length of Extensions
| Reason |
Number of Extensions of 30 days or less |
Number of Extensions of 31 days or more |
| Searching |
1,418 |
2,251 |
| Consultation |
879 |
2,807 |
| Third Party |
142 |
1,397 |
Exemptions
It should be noted that more than one exemption may be invoked per request. All such exemptions must be reported.
| Exemption cited |
Description of exemption |
Relevant requests as percentage |
Number of Relevant Requests |
| Section 19 |
Personal information |
34.0% |
16,544 |
| Section 15 |
International affairs and defence |
22.0% |
10,724 |
| Section 16 |
Law enforcement and investigations |
12.1% |
5,896 |
| Section 21 |
Operations of government |
11.7% |
5,740 |
| Section 20 |
Third party information |
8.1% |
3,961 |
| Section 13 |
Information obtained in confidence |
3.6% |
1,744 |
| Section 23 |
Solicitor-client privilege |
3.0% |
1,464 |
| Section 24 |
Statutory prohibitions |
1.8% |
877 |
| Section 18 |
Economic interests of Canada |
1.7% |
842 |
| Section 14 |
Federal-provincial affairs |
1.0% |
487 |
| Section 22 |
Testing procedures, tests and audits |
0.5% |
250 |
| Section 17 |
Safety of individuals |
0.3% |
140 |
| Section 26 |
Information to be published |
0.2% |
84 |
| Total |
|
|
48,753 |
Exclusions
It should be noted that more than one exclusion may be invoked per request. All such exclusions must be reported.
| Exclusion cited |
Relevant requests as percentage |
Number of Relevant Requests |
| Paragraph 69(1)(g) |
36.8% |
770 |
| Paragraph 69(1)(e) |
17.3% |
362 |
| Paragraph 69(1)(a) |
14.5% |
303 |
| Paragraph 68(a) |
11.4% |
239 |
| Subsection 69(1) |
6.6% |
138 |
| Section 68.1 |
4.5% |
94 |
| Paragraph 69(1)(c) |
3.2% |
67 |
| Paragraph 69(1)(d) |
2.6% |
55 |
| Paragraph 69(1)(f) |
1.0% |
20 |
| Section 68.2 |
0.8% |
16 |
| Paragraph 68(b) |
0.7% |
15 |
| Paragraph 68(c) |
0.6% |
12 |
| Paragraph 69(1)(b) |
0.2% |
4 |
| Total |
|
2,095 |
Fees and Cost of Operations
| Description of fees and costs |
Amount |
| Requests completed |
35,427 |
| Cost of operations |
$47,196,030.62 |
| Average cost per completed request |
$1,332.21 |
| Fees collected |
$286,996.22 |
| Average fees collected per completed request |
$8.10 |
| Fees waived |
$188,689.70 |
| Average fees waived per completed request |
$5.33 |