Standard Personal Information Bank (PIBs) descriptions have been developed to describe personal information that may be found in types of records commonly maintained by federal institutions. These records document internal administrative functions, systems and procedures that are common to or shared by all federal government institutions.
These information banks are identified with the unique identifier "PSU" as part of the bank number contained within the PIB.
Retention and Disposal Standards for Standard PIBs:
The following Retention and Disposal Standards statement applies to all Standard PIBs unless otherwise noted within a specific PIB.
Access to Information and Privacy Requests
Description: The records containing the information described in this bank include requests made by
individuals to obtain access to information under the control of the institution in accordance with the Access to
Information Act and/or the Privacy Act, the replies to such requests, and information related to their processing. These
records may include requests for correction of personal information; informal requests; records related to complaints,
investigations and requests for judicial review; consultations received from other institutions; and requests for advice
received from institutional officials that raise privacy or access to information concerns. Personal information may
include the name of the requester, mailing address, telephone and facsimile numbers, e-mail address and other processing
information related to the request, as well as personal information contained in institutional records that are relevant
to the request.
Note: Personal information contained in institutional records relevant to the request is not
used for administrative purposes.
Class of Individuals: Individuals who
exercised their rights under the Access to Information Act and/or the Privacy Act, including individuals who made
informal requests to obtain information under the control of the institution.
Purpose: The information described by this bank is used to administer the Access to Information
Act and/or the Privacy Act as well as processing and responding to informal requests. This information may also be used
during consultations with other government institutions, during investigations by the Offices of the Information and
Privacy Commissioners and during court reviews. Aggregate information (does not identify individuals) is used to report
to Parliament on the administration of the Acts.
Consistent Uses: Non-personal information may be used to provide reports on ATIP activities to
management and to the Treasury Board Secretariat and other institutions, i.e. through CAIRS. The information may also be
used for research, planning, audit and evaluation purposes.
Retention and Disposal Standards: For the specific amount of time that different types of
common administrative documents are retained by a given government institution, please contact that institution’s
ATIP Coordinator.
RDA Number: 98/001
Related PR#: PRN 930
Bank Number: PSU 901
Automated Document, Records, Information Management Systems
Description: The automated system described by this bank is used to capture and manage documents,
records (including email) and information received and/or created by the institution in support of the
institution’s functions and activities. Documents and email received by the institution may be entered into the
automated system in an electronic format or summarized (profiled) and entered manually into the system.
Class of Individuals: Any individual about whom the institution may collect information in
support of a function, program or activity. All employees of an institution, including contractors, agency employees and
students, as well as any individual corresponding with the institution.
Purpose: This type of an automated system is used to manage the life cycle of the
institution’s document, records and information collections, as well as facilitating access thereto. The automated
system is used to ensure the information is available to support the operations of the institution, and then disposed of
appropriately. The automated system also makes searching and retrieving information from the institution’s
information collections faster and easier.
Consistent Uses: The information may be used in an aggregate format to report on system use,
growth of the information collection, etc. The automated system may also be electronically integrated with the
institution’s correspondence tracking system that is used to manage the tracking of incoming correspondence to
ensure that responses about departmental policies, programs, initiatives and issues are prepared in a consistent and
time-efficient manner. The information may also be used for research, planning, audit and evaluation purposes.
Retention and Disposal Standards: For the specific amount of time that different types of
common administrative documents are retained by a given government institution, please contact that institution’s
ATIP Co-ordinator.
RDA Number: 98/001
Related PR#: PRN 929
Bank Number: PSU 904
Business Continuity Planning (BCP)
Description: The information described by this bank includes personal information that is contained in
institutional Business Continuity Plans (BCP). A BCP is established by a federal institution to provide for the continued
availability of services and associated assets that are critical to the health, safety, security or economic well-being
of Canadians, or the effective functioning of government. The personal information contained within a BCP may include the
names, home addresses, home telephone, pager and cellular phone numbers of employees and officers who are part of the
institution’s BCP response team, as well as similar emergency contact information for Ministers, exempt staff,
senior officials. Also included are the names, emergency contact numbers (including cellular phone and pager numbers) of
disaster response and/or recovery vendors and other service providers, in addition to federal, provincial and municipal
officials who may have to be contacted to assist the institution as the result of an emergency
situation.
Class of Individuals: Employees and officers who are members of the institution’s response team, as
well as Ministers, exempt staff, senior institutional officials and emergency response officials and recovery
vendors/service providers.
Purpose: The purpose of the collection and use of the personal information described in this Bank is to
ensure that the institution can contact appropriate and responsible individuals to respond in the event of an
interruption in normal business operations.
Consistent Uses: Personal information described in this Bank may be shared with other federal
institutions, police, fire and other emergency response agencies on an "as required" basis. Non-personal information may
be used to provide reports to senior management about the execution of institutional Business Continuity Plans. This
information may also be used for research, planning, audit and evaluation purposes.
Retention and Disposal Standards: For the specific amount of time that different types of
common administrative documents are retained by a given government institution, please contact that institution’s
ATIP Coordinator.
RDA Number: 98/001
Related PR#: PRN 928
Bank Number: PSU 903
Electronic Network Monitoring Logs
Description: The records containing the information described in this bank relate to the use by individuals
of federal government electronic networks. Logs containing details of network use by individuals are compiled and are
reviewed by appropriate officials of the institution when there is suspected misuse of a federal government electronic
network, as defined by institutional policies or the Treasury Board Policy on the Use of Electronic Networks. Examples of
information that may be in the records include network logs that may link an employee’s workstation to an IP
address, listings of sites visited and information on any transactions conducted, including date, time, duration and
nature of the visit or transaction. The records may also include information on the use of authorization codes assigned
to particular individuals, including successful or unsuccessful use of the codes, date, time and
frequency.
Class of Individuals: Employees of the institution and other individuals using federal government
electronic networks, including student employees, contract staff and agency personnel. Members of the public, Ministerial
staff, Members of Parliament that send e-mail to the institution or to specific individuals within the
institution.
Purpose: The information contained in the records is compiled to support the investigation of suspected or
alleged misuse, or deliberate impairment of government electronic networks by persons employed by the institution or by
other individuals from outside the institution.
Consistent Uses: The information may be used to
substantiate any disciplinary action taken where violation of institutional policies or the Treasury Board Policy on the
Use of Electronic Networks is determined. If an internal investigation determines that criminal actions may have taken
place, the information may be shared with appropriate police authorities. This information may be used to provide reports
to management. The information may also be used for research, planning, audit and evaluation purposes.
Retention and Disposal Standards: For the specific amount of time that different types of
common administrative documents are retained by a given government institution, please contact that institution’s
ATIP Co-ordinator.
RDA Number: 98/001
Related PR#: PRN 932
Bank Number: PSU 905
Executive Correspondence Management Systems
Description: The records containing the information described in this bank include general
correspondence to the Minister or Secretary of State, their Staff and other senior executives within the institution.
Records used in preparation of responses to incoming correspondence may also contain personal information about
individuals that is sometimes provided by institutional officials to address issues and concerns raised in the incoming
correspondence. Personal information may include the name of the correspondent, mailing address, telephone and facsimile
numbers, e-mail address and other personal information that may be included by the originator and/or respondent within
the content of the correspondence.
Class of Individuals: General public, Members of Parliament, and officials representing other levels of
government or international governments and agencies, external organizations and/or businesses.
Purpose: To manage, in a consistent and time-efficient manner, the receipt of, and responses to,
correspondence or inquiries received from outside the institution that require replies from senior executives of the
institution.
Consistent Uses: Incoming correspondence may be forwarded to other federal or provincial
institutions for a full or partial response if it is determined by the receiving institution that the issue(s) contained
within the correspondence fall under the jurisdiction of, and should be addressed by, the other institution(s). In some
cases, incoming correspondence and the response may be copied to another federal or provincial institution where the
correspondence impacts on their roles and responsibilities. The information may be used in an aggregate format to report
on system use, growth of the information collection, etc. The Executive Correspondence Management System may be
integrated with the institution’s Automated Document, Records and Information Management System (see Standard
Personal Information Bank Number PSU 929 for more details).
Retention and Disposal Standards: For the specific amount of time that different types of
common administrative documents are retained by a given government institution, please contact that institution’s
ATIP Co-ordinator.
RDA Number: 98/001
Related PR#: PRN 903
Bank Number: PSU 902
Hospitality
Description: This information is collected to document hospitality-related activities and the circumstances
in which they are incurred. The personal information collected may include the name and job title of government employees
as well as the name and title of guests of the government (e.g. individuals from other governments, the private sector,
etc). It may also include the names of their spouses or accompanying companions; and the name of the establishment where
the hospitality function occurred and/or the name of caterer.
Class of Individuals: Deputy Ministers, Associate Deputy Ministers, Assistant Deputy Ministers, and their
equivalents, including those individuals who incur hospitality expenses while acting in these positions, and their
spouses or accompanying companions. May also include Ministers, Ministers of State, Parliamentary Secretaries, and their
office staff (also known as political or exempt staff because they are outside of the official Public Service) as well as
Members of Parliament representing a Minister or Minister of State for official business purposes.
Purpose: Hospitality information is maintained to ensure that the provision of hospitality functions are
done appropriately. Proactive disclosure on government websites of hospitality expense-related information promotes
transparency, facilitates public access to government information, and provides relevant and timely information to
Canadians. The specific elements that may be made available are: Hospitality activity description and date, attendees,
location and total amount.
Consistent Uses: This information may be used to provide reports on hospitality-related
expenses to management. The information may also be used for research, planning, budget, audit and evaluation
purposes.
Retention and Disposal Standards: For the specific amount of time that different types of
common administrative documents are retained by a given government institution, please contact that institution’s
ATIP Coordinator.
RDA Number: 99/004
Related PR#: PRN 933 and PRN 935
Bank Number: PSU 908
Internal Disclosure of Wrongdoing in the Workplace
Description: The records containing the personal information described by this bank include general
inquiries, advice, as well as formal and informal complaints of wrongdoing. Personal information may include the date and
nature of the alleged wrongdoing, name of the individual alleged to have committed the wrongdoing and other pertinent
information including name of individual(s) reporting or impacted as a result of the alleged wrongdoing, records of
interviews, investigations and analyses of events and records of decision taken.
Class of Individuals: Employees reporting to all departments and organizations of the Public Service listed
in Part I, Schedule I, of the Public Service Staff Relations Act. Any individual reporting an alleged wrongdoing or about
whom the institution may collect information in support of a function, program or activity and who may be impacted upon
as a result of the investigation of an alleged wrongdoing.
Purpose: This information is collected to investigate and resolve complaints submitted in accordance with
the Policy on the Internal Disclosure of Information Concerning Wrongdoing in the Workplace. In well-founded cases,
personal information may be used to determine appropriate remedial action, including administrative, disciplinary or
legal action. Information is also used to develop an annual report that provides statistics, issues, challenges and
recommendations for the deputy head of the institution.
Consistent Uses: The information may also be used for research, planning, audit and evaluation
purposes.
Retention and Disposal Standards: For the specific amount of time that different types of
common administrative documents are retained by a given government institution, please contact that institution’s
ATIP Co-ordinator.
RDA Number: 98/005
Related PR#: PRN 921
Bank Number: PSU 906
Personnel Security Screening
Description: The records containing the information described in this bank include information gathered by
government institutions in conducting reliability checks and/or security clearances on individuals working or applying
for work with a government institution by way of appointment, assignment or contract. This information is collected under
the authority of subsections 7(1) and 11.1(1) of the Financial Administration Act and the Government Security Policy
(GSP) of the Government of Canada. The records may include completed Personnel Screening, Consent and Authorization
Forms, applicable Security Clearance and Personal History documentation and completed Security Screening Certificate and
Briefing Forms. The personal information collected may include full name (surname, family name at birth, given names,
maiden name, nick name, all other names and initials), photographs, gender, date and place of birth, citizenship,
residential addresses (including timeframes lived at each), current home telephone number, fingerprint impressions and
signature. If born outside of Canada, date of entry into Canada, certificate number and date of issue, date of
naturalization, citizenship status and country of citizenship other than Canada may also be collected. Personal
information related to marriages may also be collected, including marital status, date(s) of marriages or common-law
partnerships (including date separated, divorced or widowed) and locations of partners and other immediate family.
Employment related information may include employment history, name and address of employing organization and
supervisor/manager, title, work telephone and facsimile numbers, position or contract number, group and level of
position, employee ID number (including Personal Record Identifier (PRI) or Service number), length of time employed,
reasons for leaving workplace, reliability status, security clearance levels, professional
qualifications.
Note: Copies of completed Security Screening Forms may be retained on an individual’s Employee
Personnel Record (see PIB PSE 901 - Employee Personnel Record).
Class of Individuals: Individuals working or applying for work with the federal government by way of
appointment, assignment, temporary agency engagement or contract whose position requires a reliability screening status,
site access and/or security clearance classification. May also include current and former spouses (including common-law
partners), immediate relatives, character references (including neighbourhood references), employers (current and former)
of the individuals undergoing the security screening.
Purpose: Personal information is used in support of the security screening process to determine the
honesty, trustworthiness, ability to safeguard and reliability of individuals who will have access to government assets,
including information, networks and facilities.
Consistent Uses: Some personal information may be disclosed to entities outside the federal
government (e.g., credit bureaus). Personal information may be used to support decisions on individuals working or
applying to work through appointment, assignment or contract, transfers, promotions, discipline, re-assessment of
reliability status and termination of employment or contractual agreements. Notation of level of reliability/clearance
authorizations may be attached to the Employee’s personnel file (Standard PIB - PSE 901 - Employee Personnel
Record). Information may also be disclosed to the Royal Canadian Mounted Police (RCMP) (RCMP PPU 030 - Information and
Identification Services Criminal Records, Summaries of Police Information, and Identification Fingerprints) and the
Canadian Security Intelligence Service (CSIS) (CIS PPU 005 - Security Assessments/Advice), which conduct the requisite
checks in accordance with the GSP or, for purposes of transferability as defined within the Personnel Security Standards
of the GSP, with other federal department’s security offices.
Retention and Disposal Standards: For the specific amount of time that different types of
common administrative documents are retained by a given government institution, please contact that institution’s
ATIP Co-ordinator.
RDA Number: 98/001
Related to PR#: PRN 920 & PRN 921
Bank Number: PSU 917 (formerly PSE 924)
Relocation
Description: This information is used to document the processes involved in the relocation of employees and
their families. The personal information collected includes the individuals’ name and job title, organization name,
work telephone, work address, job classification and level, Personal Record Identifier (PRI), name of delegated
departmental officer or manager, signatures, name of spouse or common-law partner, names of children and/or extended
family members, special medical needs that may need to be accommodated, monthly statement of credit card expenses,
personal declarations of expenses when receipts are not obtainable or have been inadvertently destroyed, mortgage or
rental cost information, legal fees and real estate fees.
Class of Individuals: Employees who relocate and their spouses or common-law partners, their children
and/or extended family members. Also includes individuals representing third party suppliers, such as moving and storage
companies.
Purpose: The purpose of this information is to document and administer the relocation of individuals and
their family members. This includes information related to relocation planning, the selection of new accommodations, the
shipment of personal and household effects, move authorizations and claims.
Consistent Uses: Non-personal information may be used to provide reports on employee
relocations to management. The information may also be used for research, planning, audit and evaluation purposes.
Retention and Disposal Standards: For the specific amount of time that different types of
common administrative documents are retained by a given government institution, please contact that institution’s
ATIP Coordinator.
RDA Number: 98/001 and 99/004
Related PR#: PRN 936
Bank Number: PSU 910
Security Video Surveillance and Temporary Visitor Access Control Logs and Building Passes
Description: This information relates to video surveillance recordings generated by closed circuit
television (CCTV) cameras located on the perimeters of, or within institutionally operated buildings and facilities.
Additionally, in support of employee and visitor access control, the records related to these subjects contain the actual
access logs/registers used to issue temporary employee passes and temporary visitor passes. Personal information
collected may include recorded visual images, data logs, signatures, surnames, given names, telephone numbers, temporary
pass control numbers and visitor company/organization information related to the issuance of temporary visitor
passes.
Class of Individuals: Employees, and those on assignment or contract and visitors who require access to a
federal institution or any other person within proximity of video surveillance recording capabilities.
Purpose: This information is used to enhance the security of government facilities and of individuals and
assets present in such facilities. Video surveillance is sometimes conducted in real time or recordings can be used to
investigate past occurrences, security incidents or emergency situations. Access logs/registers, temporary passes and any
other records related to employee and visitor access control may also be used to monitor or investigate current or past
security incidents.
Consistent Uses: To assist security officials in the monitoring of activities and/or the
issuance of temporary access passes. Additionally, records and recordings may record entry and exit times from facilities
and may be used in the event of security-related incidents such as thefts or emergency situations. In such cases, this
information may be shared with appropriate law enforcement agencies and emergency workers. Video information that reveals
evidence of illegal activity, employee misconduct or accidents may be disclosed to appropriate staff relations,
enforcement or investigative bodies for further investigations, charges or disciplinary actions.
Retention and Disposal Standards: For the specific amount of time that different types of
common administrative documents are retained by a given government institution, please contact that institution’s
ATIP Co-ordinator.
RDA Number: 98/001
Related PR#: PRN 931
Bank Number: PSU 907
Travel
Description: This information is used to document travel activities and expenses related to official
institutional business. The personal information collected includes the individuals’ name and job title,
organization name, work telephone, work address, job classification and level, Personal Record Identifier (PRI), name of
delegated departmental officer or manager, signatures, name of spouse or common-law partner, name of children, monthly
expense statements, personal declarations of expenses when receipts are not obtainable or have been inadvertently
destroyed.
Class of Individuals: Employees and travellers (including term or casual employees, temporary agency staff,
volunteers, students, consultants and contractors, and witnesses), who travel on behalf of an institution and their
spouses or common-law partners and/or dependants. This includes Deputy Ministers, Associate Deputy Ministers, Assistant
Deputy Ministers, and their equivalents, including those individuals who travel while acting in these positions, and
their spouses and/or dependents. May also include Ministers, Ministers of State, Parliamentary Secretaries, and their
office staff (also known as political or exempt staff because they are outside of the official Public Service) as well as
Members of Parliament representing a Minister or Minister of State or accompanying them as a guest for official business
purposes.
Purpose: The purpose of this information is to document and administer the travel of individuals in support
of the institution’s mandate. This includes information related to employee entitlements and obligations, travel
advances and related claims. Proactive disclosure on government websites of travel expense-related information promotes
transparency, facilitates public access to government information, and provides relevant and timely information to
Canadians. The specific elements that may be made available are: the purpose of travel; date(s) and destination(s); air
fare and other transportation costs; accommodation, meals and incidentals; other expenses (all other expenses incurred
that are not reflected in the information fields above, such as cost of a special passport, visas, and associated photos,
calls to the office or home, dependant care where applicable, etc.); and the total amount.
Consistent Uses: This information may be used to provide reports on travel activities and costs to
management. The information may also be used for research, planning, budget, audit and evaluation
purposes.
Retention and Disposal Standards: For the specific amount of time that different types of common
administrative documents are retained by a given government institution, please contact that institution’s ATIP
Coordinator.
RDA Number: 98/001 and 99/004
Related PR#: PRN 934
Bank Number: PSU 909