General Correspondence and Enquiries Correspondence received from external organizations and individuals including requests for information, complaints, comments and suggestions related to a broad range of policy issues pertaining to AECL's activities. The personal information contained in this class normally includes the name and address of the enquirer, however, this form of personal information exists in a fragmented form throughout the subject files and is normally retrievable only if specifics of name, subject and the date of communication are provided. The retention periods of these classes of personal information are controlled by the record schedules of the general subject files in which they are stored.