General Correspondence and Enquiries
This data bank contains requests for information received by the public information request services either in person, by telephone, by fax or through regular and electronic mail. It may contain client's name, telephone number, fax number, postal and electronic mail address, specific inquiry and the response. This form of information would be retrievable only if specifics of name or e-mail address were to be provided; it is not arranged or retrievable by personal identifiers. All records since the creation of the data bank have been retained. (Information older than two years, however, has been archived and is not readily accessible Ministerial Correspondence.)

Other Programs and Agreements
This class reflects other programs and agreements not specifically covered under the other classes. These other programs and agreements are aimed at resolving specific problems of a limited nature or in specifically defined areas of the country. For example, Federal-Provincial Agreements such as those under the Agricultural and Rural Development Act (ARDA) are concerned with rural problems of unemployment and social disadvantages. Special ARDA agreements have been used as a vehicle to improve the economic circumstances of native people by providing financial and other assistance to create job opportunities. Personal information may be stored in administering programs falling within this class. This information may include financial, employment, demographic and educational data on individuals. Such data, however, would be stored as part of the general subject files where records are not normally retrieved by name of individual or other personal identifier. This form of personal information is normally retrievable only if specifics are provided concerning the name of the program concerned and the name of the specific project.