Please see the Introduction to this publication for information on access procedures under the provisions of the Access to Information Act and the Privacy Act.

Each request made to the Bank of Canada under the Access to Information Act, must be accompanied by an application fee of $5.00, cheque or money order made payable to Bank of Canada.

It is normally not necessary to make a formal request under the Privacy Act for information relating to an individual's own bond holdings or unclaimed bank balances. Individuals who wish to inquire about their status with respect to Canada Savings Bonds or other Government of Canada securities, may do so informally by writing to or contacting New Canada Savings Bonds:

Canada Savings Bonds
P.O. Box 2770, Station D
Ottawa, Ontario K1P 1J7

Telephone: 1-800-575-5151
TTY: (Hearing Impaired): 1-800-354-2222
Facsimile: 613-782-8096
Email: csb@csb.gc.ca

For Unclaimed Bank Balances, personal inquiries may be directed to:

Telephone: 1-888-891-6398
Email: ucbalances@bankofcanada.ca

Requests for further information about the Bank and its programs and functions may be directed to:

Bank of Canada
234 Wellington Street
Ottawa, Ontario K1A 0G9

Public Information Office: Telephone: 1-800-303-1282
Facsimile: 613-782-7713

For information about or copies of Bank of Canada publications:

Publications Distribution: Telephone: 613-782-8248
Email: publications@bankofcanada.ca

For access to press releases, many of our major publications, and current financial data:

Internet: www.bankofcanada.ca