Please see the Introduction to this publication for information on access procedures under the provisions of the Access to Information Act and the Privacy Act.

For additional information about the programs and activities of the Canada Border Services Agency, please contact:

Canada Border Services Agency
191 Laurier Avenue West
Ottawa, Ontario K1A 0L8

Telephone: 1-800-461-9999

Enquiries: Border Information Service 1-800-461-9999
Outside Canada 1 -204-983-3500 or 1-506-636-5064 (long distance charges may apply)
Access to Information / Privacy: 613-941-7431
Additional information is available on www.cbsa-asfc.gc.ca