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Canada Mortgage and Housing Corporation


Information Holdings

Institution-Specific Classes of Records

Access to Information and Privacy
Description: Records relating to the administration of the Access to Information and Privacy legislation.
Document Types: Policy; procedures; legal advice; training; personal information banks and classes; disclosures to investigative bodies; Info Source; delegation of authority; consultations; requests; complaints and correspondence.
Access: Information is filed by subject. Individual requests are filed by name and sequential number by fiscal year.
Format: Paper files
Record Number: CMH CSS 035

Appraisals
Description: Correspondence and information on appraisal support services for CMHC program operations.
Document Types: Monitoring and evaluation of projects, maximum unit prices, land values and land services costs, monitoring basic rates; mobile homes; rehabilitation procedures and costs.
Access: Files arranged by project.
Format: Paper case files.
Record Number: CMH IAA 175

Auditing Services
Description: Information on the Annual Statutory Audit contracted to the External Auditors. Information on the Special Examination carried out by the External Auditors at a frequency not greater than every five years. Information relating to internal audits conducted on corporate operations and joint federal/provincial audit conducted on shared federal/provincial programs.
Document Types: External Audits; Special Examination Reports; and Internal Audits.
Access: Files are arranged by subject area.
Format: Paper case files.
Record Number: CMH OAD 352

Board of Directors
Description: Information on the Board of Directors which is responsible for managing the affairs of the Corporation and the conduct of its business.
Document Types: The Board sets the strategic direction of CMHC, ensures the integrity of corporate policies and business processes, and identifies and manages the main corporate risks.
Access: Individual files.
Format: Paper files.
Record Number: CMH CSS 020

Canada Home Renovation Plan (CHRP)
Description: Information on the administration and monitoring of the Canada Home Renovation Plan.
Document Types: Regulations; eligible areas, properties, property standards; financing and security; CMHC agents; applications and loan process; program interfaces; inspection requirements.
Access: Individual loan case files. Program was terminated 12 July 1983.
Format: Computerized database and paper case files.
Record Number: CMH PSO 095

CMHC Canada Mortgage Bonds Program
Description: Correspondence, documents, and information on the delivery, administration and monitoring of the CMB Program.
Document Types: Commitment to Guarantee Agreement; Seller, Swap Counterparty and Repo Counterparty approvals; Trust availment requests, guarantee notices and authorization agreements to issue Canada Mortgage Bonds; bi-monthly Canada Housing trust (CHT) monitoring reports prepared by the Trust Administrator for CHT; analytical reports; policies and procedures.
Access: Records maintained by CMB issue and by Seller, Swap Counterparty, and Repo Counterparty.
Format: Computerized database and paper case files.
Record Number: CMH IAA 110

CMHC Inspection Services (Programs terminated)
Description: CMHC internal inspections and external contracts (on a fee-for-service basis) to provide services such as housing inspections.
Document Types: Service to clients of CMHC programs; Canadian Home Insulation Program (CHIP); Home Warranty Program; Canadian General Standards Board; Canadian Standards Association; inspection training; technical bulletins; metric conversion; general engineering data on residential construction.
Access: Files arranged by project. All MURB certificates have been transferred to the Department of National Revenue (Taxation). All files and applications have been retained at CMHC. CHIP Program was terminated December 31, 1986.
Format: Paper case files.
Record Number: CMH IAA 350

Consolidated Research Program
Description: This program consists of research, data development, product development and dissemination, education and the provision of input, advice and information on housing issues.
Document Types: Improving market effectiveness; strengthening community well-being; addressing distinct housing needs; improving building performance; developing housing data and exploring trends.
Access: By subject area and/or contractor.
Format: Paper case files.
Record Number: CMH PDR 180

Corporate Marketing
Description: Marketing activities of the Corporation include management of the corporate brand, advertising campaigns, marketing research studies, the corporate website and the corporate call centre that responds to public enquiries on CMHC products and services. The Canadian Housing Information Centre, the most comprehensive housing library in Canada, is also part of the Corporate Marketing function.
Document Types: CMHC publications, advertisements, marketing, marketing research, exhibits, photographs, portable displays, conferences, CDs, Video, etc.
Access: Retrievable by project or activity.
Format: Computerized database and paper case files.
Record Number: CMH PDR 315

Default Management
Description: Correspondence and information on the control of Approved Lenders' and CMHC direct-insured loans in arrears.
Document Types: Interventions to salvage projects in financial difficulty; Approved Lenders' arrears reports; correspondence with Approved Lenders and CMHC regional business centres; monthly statistical arrears reports.
Access: Arrears reports arranged chronologically by lender.
Format: Computerized data base and paper files.
Record Number: CMH IAA 120

Demonstration Projects (Program Terminated)
Description: Information on specific projects undertaken to test the feasibility and cost of particular new and alternative housing designs and concepts.
Document Types: Submissions and briefs; feasibility studies; planning and design; agreements; details of projects; selection of consultants; contracts.
Access: By project or activity.
Format: Paper case files.
Record Number: CMH PDR 235

Emergency Repair Program
Description: Information on the program which provides funds to clients living in housing that has serious health and safety hazards.
Document Types: Funding; repairs; native status; location.
Access: By province and by individual files.
Format: Paper case files.
Record Number: CMH PSO 051

Energy Conservation
Description: Information and correspondence on CMHC programs prior to October 28, 1980, to assist homeowners in upgrading the insulation of older homes.
Document Types: Home Insulation Program (HIP), Canadian Home Insulation Program (CHIP), National Energy Program.
Access: Files arranged by province. HIP was terminated December 31, 1981 and CHIP was terminated December 31, 1986.
Format: Paper case files.
Record Number: CMH IAA 340

External Research Program
Description: Information and correspondence on applications for grants to conduct housing research into important questions and issues affecting Canadian housing.
Document Types: Program enquiries, administration, mailing lists and advertising; selection committee; program policies and planning.
Access: Files arranged by grant applicant file numbers.
Format: Paper case files.
Record Number: CMH PDR 185

Family Violence Initiatives
Description: a) Project Haven – forgivable loans to community-based non-profit groups and Indian Bands for projects providing emergency shelter to victims of family violence and their children. Program ended March 31, 1992. b) Next Step – forgivable loans to community-based non-profit groups and Indian Bands for projects offering second-stage housing for victims of family violence when they leave emergency shelters. (Program ended March 31, 1995) c) Shelter Enhancement – additional component to rehabilitate existing shelters to meet health and safety standards while permitting the construction of emergency and second-stage housing.
Document Types: Federal-provincial agreements; project operating agreements; subsidy assistance; monitoring and advertising; rental scales; charter approval; unit sales; sales tax rebates and exemptions; annual reporting; construction management and rehabilitation; housing acquisition techniques; insured loans as well as insured loans refinanced under NHA Section 15.1; land lease; rural and urban native housing.
Access: Files arranged by province and by loan case file
Format: Computerized database and paper case files.
Record Number: CMH PSO 110

Federal-Provincial-Territorial (F/P/T) Housing
Description: Information on federal- provincial-territorial interdepartmental agreements, and other intergovernmental contractual agreements; meeting of F/P/T officials and Ministers; the results of collaborative efforts (e.g. working groups); information on bilateral issues and meetings.
Document Types: Federal-provincial social housing agreements; miscellaneous agreements under various sections of the National Housing Act; CMHC subsidies; agreements and administrative information on social housing programs and projects and on other joint bilateral and multilateral programs and initiatives (e.g. Affordable Housing Initiatives, Renovation programs).
Access: Files arranged by province, municipality and project.
Format: Paper case files.
Record Number: CMH PSO 050

Grant Assistance
Description: Information on Grant Assistance under the Canadian Home-ownership Stimulation Plan and the Canada Mortgage Renewal Plan.
Document Types: Applications; Grant Assistance; termination of assistance; statement of accounts; program statistical and analytical reports; applicant files, including the certification by the lender and the application.
Access: Grant case files arranged by individual. Programs terminated December 31, 1983.
Format: Paper case files.
Record Number: CMH IAA 140

Home Improvement Loan Insurance Fund
Description: Administration of the Home Improvement Loans Fund.
Document Types: Lenders' reports of outstanding loans; bad debt collection reports; ledger cards (bad debts); contingent liability register.
Access: Files arranged by lender and borrower. Program terminated in 1986.
Format: Computerized database and paper case files.
Record Number: CMH IAA 130

Housing Internship Initiative for First Nations and Inuit Youth
Description: Provides wage subsidies for First Nations and Inuit Youth to get on-the-job training.
Document Types: Wage subsidies, First Nations and Inuit Sponsors, unemployed youth, Youth Employment Strategy.
Access: Files arranged by program year and participants.
Format: Paper case files.
Record Number: CMH PSO 075

Housing Advisory Documents
Description: Information on research and development on the technical performance of housing and innovative community planning.
Document Types: Site planning; noise; grading and landscaping; insulation; energy efficiency, water efficiency, internal space in dwellings; moisture, ventilation, vapour barriers, air quality; air barriers; windows, doors, walls and floors; moveable insulating devices; mobile homes; nursing homes; septic tanks; radon gas; wood foundations; fire ratings; wood-framing techniques; shell housing; log houses; density of housing; leisure facilities; parking; facilities for disabled and elderly; housing access; home security, repairs, renovations, best practices for the design of building envelopes and wood frame construction, wood heating, renewable energy systems.
Access: Files arranged by subject.
Format: Paper case files, digital files and drawings.
Record Number: CMH PDR 195

Housing Awards Program
Description: Identify, recognize, showcase and share best practices that have helped improve the quality, choice and affordability of housing in Canada. The Awards competition is held every two years. The Housing Awards honour the people and organizations creating affordable housing solutions across Canada and help share their winning best practices with communities across the country.
Document Types: These initiatives may include large or small projects and demonstrate various ways to create affordable housing that meets the needs of the communities they serve e.g. Buildings; Housing Finance; Neighbourhoods; and, Housing with Resident Services.
Access: Files arranged by year of competition and/or applicants.
Format: Paper case files.
Record Number: CMH PDR 192

Housing and Community Design
Description: Information on standards, guidelines, graphics, and presentations.
Document Types: Land use planning, sustainable residential infrastructure, residential intensification, site planning; residential landscape guide; care facilities for the elderly.
Access: Files arranged by project.
Format: Paper case files, digital files and drawings.
Record Number: CMH IAA 165

Housing Studies Achievement Award
Description: Recognize and award completed Master's and Doctoral theses or major research papers (Master's level) that represent an important contribution to the understanding and advancement of housing in Canada. The Award competition is held every two years.
Document Types: Theses or major research papers (Master's level) are accepted in any discipline as long as they are demonstrated to be related to housing, whether in social, economic or technical aspects.
Access: Files arranged by year of competition and/or applicants.
Format: Paper case files.
Record Number: CMH PDR 196

Housing Survey Data
Description: Data acquired through regular Corporation surveys or from Statistics Canada reports.
Document Types: Conventional lending; housing starts and completions; market absorption; vacancies; availability and rents in 3+ unit apartment and row structures; condominium vacancies and rents; rents in secondary rental market; renovation data; census and ad hoc survey information.
Access: Files arranged by geographic location and survey and in selected centres only.
Format: EDP systems and paper case files.
Record Number: CMH PDR 230

Housing Technology (Program terminated)
Description: Information on technical and engineering services necessary to meet the current program delivery needs and objectives.
Document Types: Technical builders' bulletins; CMHC-prescribed standards of construction; Residential Rehabilitation Assistance Program monitoring.
Access: Files arranged by subject.
Format: Paper case files.
Record Number: CMH IAA 170

Housing Technology Incentives
Description: Information and correspondence on grants to inventors and others to help pay for developing and testing innovative housing ideas and products.
Document Types: Program enquiries; policies, planning and administration; mailing lists and advertising; consultations; selection committee.
Access: Files arranged by activity. Program terminated October 1995.
Format: Paper case files.
Record Number: CMH PDR 200

Interest Deferral
Description: Information on the application for and approval of assistance for mortgage renewal by Interest Deferral.
Document Types: Applications; approvals; deferral arrangements; statements of account; termination of assistance; arrears reporting; retroactivity; applicant files, including certification by lender and application forms.
Access: Files arranged by individual, certification number and Canada Mortgage Renewal Plan (CMRP) number. Program terminated December 31, 1983.
Format: Paper case files.
Record Number: CMH IAA 135

International Housing Organizations
Description: International agreements and correspondence on bilateral and multilateral housing issues.
Document Types: International governmental and non-governmental organizations; special international projects.
Access: Files arranged by international organization and country.
Format: Paper case files.
Record Number: CMH PDR 310

Land
Description: Information on loans provided to municipalities and provincial agencies for the acquisition, planning and servicing of Land. This Program terminated on December 31, 1978. Information on CMHC planning, developing or redeveloping its Lands that are under-utilized or surplus to its needs as well as Lands owned in partnership with municipalities and provincial agencies on a cost-sharing basis to provide Land for market and affordable housing. Information on CMHC offering its Land development expertise on a fee and cost recovery basis to other Federal departments and agencies with the objective of developing/disposing of Lands within the Federal guideline of maximizing returns. This program terminated on April 21, 1998.
Document Types: CMHC-owned Lands; federal-provincial Land projects; redevelopment of veterans housing; managed Land disposal and affordable housing.
Access: Files arranged by project, province and municipality.
Format: Paper case files.
Record Number: CMH IAA 085

Legal Services
Description: Information relating to legal matters including legislation, litigation and the various business and program lines of the Corporation.
Document Types: The Corporation's governing Acts, legal aspects of business and program lines, claims and actions by and against the Corporation, legal agreements, legal documents and forms and legal agents.
Access: By subject.
Format: Paper files.
Record Number: CMH CSS 030

Loans Administration
Description: Policy and correspondence on administration, monitoring and evaluation of loan activity under the National Housing Act.
Document Types: Mortgage documents; taxes; loan advances; statement of accounts; loan amortization and repayment; mortgage renewals; mortgage sales; non-amortization of accounts; re-amortization of accounts; discharges; partial discharges; easements.
Access: Files arranged by loan case file.
Format: Computerized database and paper case files.
Record Number: CMH IAA 115

Market Analysis (MAC)
Description: Information reports and analysis on local, provincial and national housing markets.
Document Types: Mortgage market; renovation market; national housing outlook, interest rate forecasts, housing markets by Census Metropolitan Area (CMA), economic forecasts.
Access: Files arranged by geographical area.
Format: Computerized database and paper case files.
Record Number: CMH PDR 101

Mortgage Rate Protection Program (Program terminated 1997)
Description: Documentation for administration of Mortgage Rate Protection Program (MRPP).
Document Types: Lender certification, claims application; benefit payment record; statistical and analytical reports.
Access: The files are arranged by individual, lender certification number and MRPP number.
Format: Computerized database and paper case files.
Record Number: CMH IAA 160

Neighbourhood Improvement Program (NIP) and Residential Rehabilitation Assistance Program (RRAP)
Description: Information on the administration and delivery of the Neighbourhood Improvement and Residential Rehabilitation programs.
Document Types: Inter-program impact; program development; property inventory; training seminars; rehabilitation standards; conversion studies; and renovations for the disabled.
Access: Neighbourhood Improvement Program information is arranged by municipality and neighbourhood; Residential Rehabilitation Assistance Program, by individual case loan. NIP was terminated December 31, 1984 and the rental component of RRAP was terminated July 1989. Homeowner RRAP and RRAP for the Disabled were terminated December 31, 1993. However, both Programs were reinstated in February 1994 for a two-year period. Rental and Rooming House RRAP was reintroduced for 1994/95. In December 1995, a further extension to March 31, 1997 was granted for all RRAP lines. In January 1998, a further extension to March 31, 2003 was granted for all RRAP lines. In December 1999 RRAP conversion was introduced. On April 1, 2003 Renovation Programs were further extended to March 31, 2006. In May 2005, RRAP Secondary/GardenSuites, was introduced. On November 22, 2005, the Renovation Programs were further extended to March 31, 2007. In December 2006, the Renovation Programs were extended for a two year period, to March 31, 2009.
Format: Computerized database and paper case files.
Record Number: CMH PSO 090

NHA Mortgage Insurance Claims
Description: Information on insurance claims and documentation of individual claims against the CMHC Insurance Activity.
Document Types: Individual insurance claim files; claim form; title documents, and other supporting documents such as transcript of mortgage account, copies of invoices, etc.
Access: Files are arranged by insurance account number.
Format: Computerized database and paper case files.
Record Number: CMH IAA 125

NHA Mortgage-Backed Securities
Description: Correspondence, documents, and information on the delivery, administration and monitoring of the NHA MBS Program.
Document Types: Issuer approvals; applications and approvals to issue NHA Mortgage-Backed Securities; monthly accounting reports; analytical reports; policies and procedures.
Access: Records maintained by MBS pool and by Issuer.
Format: Computerized database and paper case files.
Record Number: CMH IAA 107

Non-Profit and Co-operative Housing
Description: Information on provincial, municipal and private non-profit corporations and Indian Bands operating rental housing projects for persons of low- and moderate-income, and co-operatives providing housing for their low-and moderate-income members.
Document Types: Federal-provincial agreements; project operating agreements; subsidy assistance; monitoring and advertising; rental scales; charter approval; unit sales; sales tax rebates and exemptions; annual reporting; construction management and rehabilitation; housing acquisition techniques; insured loans as well as insured loans refinanced under NHA Section 15.1; land lease; rural and urban native housing; proposal development funding; CROP.
Access: Loan files arranged by province and locality as well as by loan files. The Federal Cooperative Housing Program was terminated 31 December 1991 and the Non-Profit Program was terminated Off-Reserve December 31, 1993.
Format: Insured loans on microfilm.
Record Number: CMH PSO 055

Program Evaluation
Description: Information relating to Program Evaluations of CMHC housing programs.
Document Types: Market housing programs including the Mortgage Loan Insurance Program; Social Housing programs including Non-Profit and Federal Co-operative Housing Programs, Public Housing Programs, Rent Supplement Program, On-Reserve Non-Profit Housing Program, Rural and Native Housing Program (RNH) and Residential Rehabilitation Assistance Program (RRAP), Shelter Enhancement Program and Home Adaptations for Seniors Independence Program.
Access: Arranged by subject area.
Format: Paper case files.
Record Number: CMH PDR 225

Rehabilitation Skills Training Centre (RSTC) (Program terminated)
Description: Program terminated December 31, 1984. Course material is used for the training of RRAP Delivery Agents with courses delivered through Community Colleges.
Document Types: The RSTC provides technical skills training to inspectors, and covers topics such as inspection process, specification writing and cost estimating.
Access: By subject.
Format: Paper case files.
Record Number: CMH PSO 100

RNH Training Funds Program
Description: Studies and training in support of Rural and Native Housing (RNH) programs, funding continues since 1994, the use of these funds for Aboriginal Housing Liaison Committees and capacity development funding for on-reserve housing.
Document Types: Rural and Native Housing Task Force; native housing policy proposals; non-status Indian construction companies; information about sustaining grants; Rural and Native Housing Secondment Program, and training plans.
Access: Files arranged by province.
Format: Paper case files.
Record Number: CMH PSO 060

Rural and Native Demonstration Program
Description: This program involved the delivery of approximately 500 demonstration housing units.
Document Types: Correspondence; executed contracts; tender documentation and general information about the program's objectives and approval process.
Access: Retrievable by project or activity. Program terminated in 1990.
Format: Paper case files.
Record Number: CMH PSO 236

Rural and Native Housing Program
Description: The program subsidizes housing on a homeownership, lease-to-purchase or rental basis for households in rural and remote areas with population under 2,500.
Document Types: Consultation with provincial/territorial authorities and native associations to identify rural and remote communities with housing needs.
Access: Files arranged by province. Program terminated December 31, 1993.
Format: Paper case files.
Record Number: CMH PSO 065

Scholarship Program
Description: Information and correspondence on the provision of graduate scholarships in support of advanced education in housing and community planning or awards in housing-related areas.
Document Types: Applications; advertising; awards committee; program planning.
Access: Files arranged by activity. This program was terminated in March 1995. This program was reinstated in 2006.
Format: Paper case files.
Record Number: CMH PDR 190

Underwriting
Description: Correspondence and documents on the analysis, monitoring and evaluation of loans, mortgages and guarantees.
Document Types: Underwriting policies and procedures; loan regulations; mortgage loan Underwriting training; new developments in the mortgage insurance market; loan acquisition review; various types of mortgages.
Access: Files arranged by loan case file.
Format: Computerized database and paper case files.
Record Number: CMH IAA 105