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Veterans Affairs Canada


Institution-Specific Personal Information Banks

Agent Orange ex gratia Payment
Description: This bank describes information used to establish applicant eligibility for the Agent Orange ex-gratia payment. Personal information collected may include: full name of applicant, date of birth, date of death, cause of death, contact information, service/ regimental number, Social Insurance Number, language of choice, maiden name, alias, signature, Government of Canada pay information, service dates and posting at CFB Gagetown, VAC file number, civilian employment records at CFB Gagetown, medical diagnosis and supporting medical information.
Note: The following are examples of document types, submitted by the applicant, that are necessary to establish proof of civilian residency for eligibility purposes: Statistics Canada/census registrations, income tax returns, land deeds, mortgages, leases, wills, bonds, legal correspondence, water or utility records, banking records, vehicle registration or church records. Eligibility decisions are based on the integrity of the official document including name, address and date as identified on the document and are not based on any other personal information that may be contained in the document. Government of Canada pay information is used to establish employment.
Class of Individuals: Canadian Forces Members, Federal Government employees, civilian contractors who were posted or were employed at CFB Gagetown in 1966 and 1967 and civilians who lived within five kilometers of CFB Gagetown in 1966 and 1967, including the applicant's representative, physician, power of attorney and or caregiver.
Purpose: This information is used to support the decision making process and to administer the Agent Orange ex-gratia payments.
Consistent Uses: Between 1960 and 1990, some documents received in Veterans Affairs Canada from the Department of National Defence (DND) may contain the Social Insurance Number because DND personnel were required to use it as their personal identification number during that time. As well, the information may also be used to link with PWGSC PPU 085 (Standard Payment System) to support the issue and post-issue processing required by the Receiver General Payment function. This information may also be used internally for program management purposes including research, statistics, planning and evaluation.
Retention and Disposal Standards: Under development
Related Record Number: VAC MVA 640
TBS Registration: 007309
Bank Number: VAC PPU 200

Assistance Fund
Description: This bank contains information on the provision of single cash grants to persons who meet the eligibility criteria and who require a grant to meet an extreme emergency situation.
Class of Individuals: This information relates only to those persons who are recipients in accordance with the War Veterans Allowance Act.
Purpose: The purpose of this bank is to provide information concerning the payment of single cash grants and is authorized under the Department of Veterans Affairs Act, Assistance Fund Regulations and War Veterans Allowance Act.
Consistent Uses: None.
Retention and Disposal Standards: Records are retained for a period of six years after the date of death of the last eligible dependant and then may be transferred to Library and Archives Canada in accordance with the approved disposition authority.
RDA Number: 91/006
Related Record Number: VAC MVA 650
TBS Registration: 003476
Bank Number: VAC PPU 045

Client Database
Description: This is a computerized data bank relating to Veterans, their spouses and dependants, and other clients who were or are now in receipt of benefits, or who applied for benefits and were denied. Data may include names, addresses, social insurance numbers, service numbers, benefits received and additional information required to provide service to the client. Information in this bank is also shared with the Royal Canadian Legion, with a client's consent, to assist in the preparation of applications for services and benefits from Veterans Affairs.
Class of Individuals: The information relates to Veterans, their spouses and dependants who were or are now in receipt of benefits payable under the War Veterans Allowance Act, the Civilian War-Related Benefits Act, the Pension Act, the Canadian Forces Members and Veterans Re-establishment and Compensation Act, the Royal Canadian Mounted Police Pension Superannuation Act, sections 32 to 34, the Flying Accidents Compensation Regulations, the Gallantry Gratuities and Annuities Order and the Halifax Relief Commission Pension Continuation Act.
Purpose: The databases are maintained to assist Veterans Affairs in responding effectively to client needs.
Consistent Uses: Information in this bank is shared with Public Works and Government Services Canada PWGSC PPU 040 (Direct Deposit Interface System) or PWGSC PPU 085 (Standard Payment System), for cheque issuance purposes; with Human Resources and Social Development Canada, HRSDC PPU 380 (Service Delivery (SD) and Enterprise Database (OPS)), to determine the Veteran's Old Age Security benefits; and with Canada Revenue Agency (Taxation), CRA PPU 005 (Individual Income Tax Return), to verify the Veteran's income, and with the Last Post Fund to assist in determining eligibility to benefits under the Veterans Burial Regulations, 2005. Information in this bank is also shared with the health claims administrator, who processes medical claims on behalf of the Department of Veterans Affairs. Some documents received in Veterans Affairs Canada from the Department of National Defence (DND) may contain the Social Insurance Number (SIN) because DND personnel were required to use it as their personal identification number between 1960 and1990
Retention and Disposal Standards: The databases are continually maintained and an annual snapshot of the databases is released to Library and Archives Canada at the end of November each year.
RDA Number: 91/006
Related Record Number: VAC PRN 932
TBS Registration: 005248
Bank Number: VAC PPU 085

Contractual Obligations
Description: Data in this bank include correspondence, internal memoranda and reports, as well as absentee and rescission documentation.
Class of Individuals: The information relates to Veterans established under the Veterans' Land Act.
Purpose: The purpose of this bank is to monitor, under the Veterans' Land Act and Regulations, payments, taxes, insurance, property maintenance and the residence or operation, as per the contractual agreement made between the Veteran and the Director.
Consistent Uses: Information in this bank may be provided to Justice Canada, JUS PPU 010 (Civil Proceedings and Legal Services), who requires copies of deeds, agreements or historical data from files prepared by the Director, the Veterans' Land Act, in order to help the Department to resolve issues related to ownership.
Retention and Disposal Standards: Records are transferred to Library and Archives Canada sixty years from the date of final loan payment.
RDA Number: 93/013
Related Record Number: VAC MVA 060; VAC MVA 065 and VAC MVA 070
TBS Registration: 003464
Bank Number: VAC PPU 070

Counselling, Rehabilitation, Sheltered Employment, Burial and Trust Fund Benefits, Estates Information
Description: This bank contains information on counselling, rehabilitation, sheltered opportunities, burial benefits, trust fund and Benevolent Fund assistance, and estate information.
Class of Individuals: Certain former and still serving members of the armed forces, and others, who served in World Wars I, II, the United Nations peacekeeping operations in Korea and in peacetime.
Purpose: The purpose of this bank is to provide, under the Department of Veterans Affairs Act, the Pension Act, the Veterans Review and Appeal Board Act, the Civilian War-related Benefits Act, the Veterans Burial Regulations, 2005, Veterans Treatment Regulations, the Guardianship of Veterans Property Regulations, the Veterans Estates Regulations, the Army Benevolent Fund Act, Last Post Fund Regulations, 1995, the Veterans' Rehabilitation Act (repealed 1990), and Veterans Rehabilitation Regulations (repealed), details concerning the counselling, rehabilitation, sheltered employment opportunities, burial benefits, trust fund and Benevolent Fund assistance, and estate information.
Consistent Uses: Information in this bank is occasionally provided to the Public Trustee Estate Administrator and/or third party administrators for administration of estates or to funeral directors for payment purposes. Details of departmental benefit status, service particulars and date of birth may be given to Last Post Fund representatives in order that funeral and burial assistance may be provided.
Retention and Disposal Standards: Records are retained for a period of six years after the date of death of the Veteran or the last eligible dependant, whichever is applicable, and then may be transferred to Library and Archives Canada in accordance with the approved disposition authority.
RDA Number: 91/006
Related Record Number: VAC MVA 650; VAC MVA 665; VAC MVA 745; VAC MVA 815 and VAC MVA 830
TBS Registration: 003469
Bank Number: VAC PPU 005

Devolution of Estates
Description: Data in this bank include legal and other correspondence, inter-office memoranda and reports, as well as Surrogate or Probate Court documents.
Class of Individuals: Information relates to the estates of deceased Veterans who were established under the Soldier Settlement Act and the Veterans' Land Act.
Purpose: The purpose of this bank is to identify, under the Veterans' Land Act and Regulations, those individuals entitled to inherit the agreement of sale of the deceased Veteran.
Consistent Uses: Information in this bank may be provided to Public Trustees, Estate Administrators, Justice Canada, JUS PPU 010 (Civil Proceedings and Legal Services), or provincial taxation and registry offices for the purposes of estate administration.
Retention and Disposal Standards: Records are transferred to Library and Archives Canada sixty years from the date of final loan payment.
RDA Number: 93/013
Related Record Number: VAC MVA 060; VAC MVA 065 and VAC MVA 070
TBS Registration: 003465
Bank Number: VAC PPU 075

Disability Awards, Death Benefit and Detention Benefit
Description: This bank pertains to information used to establish applicant/client eligibility for benefits and awards under the Canadian Forces Members and Veterans Re-establishment and Compensation Act. Such information may include: client's full name, date of birth, date of death, mailing and/or residential address, marital status, client file number, Military service number, medical information, summaries of military service, death certificate and documentation related to Prisoner of War (POW) imprisonment, decisions at all levels of adjudication and awards and benefits awarded. In view of the fact that the availability of services, programs and benefits extends to the family unit, information on spouses, common law partners, dependants etc. is also collected.
Class of Individuals: Former and current members of any of the Canadian Forces who served after 01 April, 1947, who apply for these benefits. Excluded are members who served in the Special Force from 05 July 1950 to 31 October 1953. Also relates to spouses, common law partners, dependant children, survivors or orphans of former and still serving members.
Purpose: The purpose of the information is to manage this function/program or activity. This information is used to make decisions about and maintain accounts on awards and allowances for Disability, Death and Detention under the Canadian Forces Members and Veterans Re-establishment and Compensation Act.
Consistent Uses: In accordance with applicable laws the information may also be provided to qualified medical practitioners, health professionals, social agencies (established or accredited by federal or provincial law) and program administrators so that they may adequately provide a social or health service needed by the individual. Information described by this bank may be shared with a health claims administrator who processes Veterans' medical claims on behalf of the Department of Veterans Affairs. Medical and disability benefit information of still serving members, may also be linked to DND PPE 810, (Medical Records) to enable medical authorities of the Canadian Forces to fully assess and respond to the members' health needs. As well, the information may also be used to link with PWGSC PPU 085 (Standard Payment System) to support the issue and post-issue processing required by the Receiver General Payment function. The information is also shared with the Last Post Fund (a non profit organization dedicated to ensuring that no war Veterans who meet wartime service eligibility criteria are denied a dignified funeral and burial for lack of sufficient funds) to assist in determining eligibility to benefits under the Veterans Burial Regulations of 2005. If a client resides in a foreign country, the information may also be given to the administration of foreign governments for the purpose of administering services, programs and benefits. This information may be shared with other programs within Veterans Affairs Canada: the Rehabilitation program (VAC PPU 550) and the Financial Benefits program (VAC PPU 510). This information may also be used internally for program management purposes including research, statistics, planning and evaluation.
Retention and Disposal Standards: Under development
Related Record Number: VAC MVA 670; VAC MVA 775 and VAC MVA 830
TBS Registration: 007073
Bank Number: VAC PPU 560

Educational Assistance
Description: The information in this bank concerns Educational Assistance available to eligible Veterans and their dependants.
Class of Individuals: Eligible Veterans and/or dependants.
Purpose: The purpose of this bank is to provide, under the Veterans Rehabilitation Act (Repealed 1990), Children of Deceased Veterans Education Assistance Act and the Pensioners Training Regulations, and details relating to Educational Assistance. Originally, this assistance was available to persons who served in the armed forces and their dependants. Currently, the Education Assistance Program provides post-secondary assistance to eligible children of CF members and Veterans who die/died as a result of military service.
Consistent Uses: None.
Retention and Disposal Standards: These records are retained for six fiscal years after the student reaches the age of 30; if benefits extend beyond the age of 30, the files are retained six fiscal years after the last administrative action. After the retention period has expired the records are destroyed in accordance with the approved disposition authority.
RDA Number: 83/031
Related Record Number: VAC MVA 665
TBS Registration: 003470
Bank Number: VAC PPU 010

Electronic Identity Proving System
Description: This bank describes the information collected to validate the identity of first time users of online services. The Personal Statement of Identity received by Veterans Affairs Canada (VAC) includes first name, last name, date of birth, gender, home address, mailing address, home telephone number and business telephone number. A Meaningless but Unique Number (MBUN) associated with the user's e-pass and the VAC client file number is also captured by the system.
Class of Individuals: Veterans Affairs Canada clients using online services.
Purpose: To validate the Personal Statement of Identity received from Canada Revenue Agency for first time users of Veterans Affairs Canada on-line services.
Consistent Uses: None.
Retention and Disposal Standards: Records are retained for a period of 2 years after the last administrative action and then destroyed.
RDA Number: 98/001
Related Record Number: VAC MVA 625
TBS Registration: 007074
Bank Number: VAC PPU 086

Eligibility, Property Purchase and Sale, and Construction
Description: Data in this bank include Veterans' applications, inter-office memoranda, owners' offers to sell, legal documentation and correspondence regarding acquisition of title, Veterans' agreements of sale, construction contracts and related documentation, and acquisition of stock and equipment.
Class of Individuals: The information relates to Veterans established under the Soldier Settlement Act and the Veterans' Land Act.
Purpose: The purpose of this bank is to provide, under the Soldier Settlement Act and the Veterans' Land Act and Regulations, details concerning the eligibility of a Veteran for financial assistance, the appraisal and acquisition of property and the improvement thereon of existing buildings and/or construction of new buildings, the agreements of sale covering resale of such properties and the acquisition of stock and equipment to the Veteran purchaser.
Consistent Uses: Information in this bank may be provided to Justice Canada, JUS PPU 010 (Civil Proceedings and Legal Services), who requires copies of deeds, agreements or historical data from files prepared by the Director, the Veterans' Land Act.
Retention and Disposal Standards: Records are transferred to Library and Archives Canada sixty years from the date of final loan payment.
RDA Number: 93/013
Related Record Number: VAC MVA 060; VAC MVA 065 and VAC MVA 070
TBS Registration: 003462
Bank Number: VAC PPU 060

Financial Benefits
Description: This bank pertains to information required to calculate and administer benefits under the Financial Benefits program. Such information may include: client's full name, date of birth, date of death, mailing and/or residential address, marital status, Social Insurance Number (SIN), Military Service Number, summaries of service and financial information. In view of the fact that the availability of benefits extends to the family unit, information on spouses, common law partners, dependants, etc., is also collected.
Note: Eligibility for the Financial Benefits program commences upon approval for the Rehabilitation Services and Vocational Assistance program.
Class of Individuals: Veterans who are or who have previously been deemed eligible for Rehabilitation Services and Vocational Assistance. Also relates to spouses, common law partners, dependant children, survivors or orphans.
Purpose: This information is used to administer the following programs: the Earnings Loss Benefits (Temporary and Extended), Canadian Forces Income Support, Permanent Impairment Allowance and Supplementary Retirement Benefit.
Consistent Uses: Between 1960 and 1990, some documents received in Veterans Affairs Canada (VAC) from the Department of National Defence (DND) may contain the SIN because DND personnel were required to use it as their personal identification number during that time. In accordance with the Canadian Forces Members and Veterans Re-establishment and Compensation (CFMVRC) Act, the Social Insurance Number (SIN) may be used to match information described in the bank with CRA PPU 005 (Individual Income Tax Return) to verify the Veteran's income information. This information may be provided to Public Works and Government Services Canada (PWGSC) to support the issue and post-issue processing required by the Receiver General Payment function (PWGSC PPU 085 – Standard Payment System). This information may be shared with other programs within Veterans Affairs Canada; the Rehabilitation Services and Vocational Assistance (VAC PPU 550) and the Disability Awards, Death Benefit and Detention Benefit (VAC PPU 560). This information may also beused internally for program management purposes including research, statistics, planning and evaluation.
Retention and Disposal Standards: Under development.
Related Record Number: VAC MVA 655; VAC MVA 660; VAC MVA 670 and VAC MVA 675.
TBS Registration: 005508
Bank Number: VAC PPU 510

Health Benefits Program/Public Service Health Care Plan
Description: This bank describes information required to establish eligibility for the Health Benefits Program/Public Service Health Care Plan. The personal information may include: applicant or client's full name, date of birth, date of death, client file number, Military service number, service dates, Social Insurance Number (SIN), mailing and/or residential address, marital status, language preference, gender and hospital benefit coverage.
Note: Survivors may also elect to participate in the group health insurance program.
Class of Individuals: Individuals who have been designated as members of the Public Service Health Care Plan (PSHCP) effective April 1 2006. Included in this group are individuals who do not otherwise have PSHCP eligibility. These individuals may be former members of the Canadian Forces who have been approved for Long Term Disability benefits under the Service Income Security Insurance Plan; Veterans of the Canadian Forces with a service related Rehabilitation need that has been, identified by VAC; and survivors of Veterans and members of the Canadian Forces who have died as a result of military service. Also includes spouse, common law partner, dependants and survivors.
Purpose: To administer and manage the Health Benefits Program/Public Service Health Care Program.
Consistent Uses: This information may be used internally for program management purposes including research, statistics, planning and evaluation. This information is shared with Public Service Health Care Plan Trust (TBS PBS 375) and subsequently with relevant health plan administrators for the purpose of enrolling the VAC client group into the Health Benefits Program/Public Service Health Care Plan. The effective date of coverage for the PSHCP is shared with DND's Service Income Security Insurance Plan (SISIP) Long-term Disability Program and Major Medical Program (DND PPE 808), to avoid duplication of coverage. Between 1960 and 1990, some documents received in Veterans Affairs Canada from the Department of National Defence (DND) may contain the Social Insurance Number (SIN) because DND personnel were required to use the SIN as their personal identification number during that time. Quebec residents are required to provide their Social Insurance Number under the authority of the Quebec Provincial Income Tax Act for income tax reporting purposes.
Retention and Disposal Standards: Under development.
Related Record Number: VAC MVA 815
TBS Registration: 007094
Bank Number: VAC PPU 520

Health Care Programs (Non-pension Related)
Description: This bank contains information on health care benefits and treatments provided to Veterans and other qualified individuals for illness or non-pensioned disability.
Class of Individuals: This information relates to persons who served in the armed forces or in the Merchant Navy during World Wars I, II and/or the U.N. operations in Korea, members of certain civilian organizations during World War II, former and still serving members of the Canadian Forces, and other persons who have received departmentally sponsored treatment and health care benefits.
Purpose: The purpose of this bank is to provide, under the Department of Veterans Affairs Act and Veterans Health Care Regulations, information on health care benefits and services and care provided to Veterans and other qualified persons for illness or disability not related to any pensioned disability.
Consistent Uses: Information in this bank is shared with the health claims administrator, who processes medical claims on behalf of the Department of Veterans Affairs. Some documents received in Veterans Affairs Canada from the Department of National Defence (DND) may contain the Social Insurance Number (SIN) because DND personnel were required to use it as their personal identification number between 1960 and 1990.
Retention and Disposal Standards: Records are retained for a period of six years after the date of death of the last eligible dependant and then may be transferred to Library and Archives Canada in accordance with the approved disposition authority.
RDA Number: 91/006
Related Record Number: VAC MVA 815
TBS Registration: 003473
Bank Number: VAC PPU 020

Honours and Awards
Description: This bank contains ships ledgers, World War I and World War II badge ledgers and nominal rolls for Newfoundland Veterans.
Class of Individuals: Persons who served in the armed forces during the World Wars I and II and Newfoundland Veterans who served in the Royal Navy, Royal Air Force or the Merchant Marine during World War II or the Korean War.
Purpose: The purpose of the bank is to identify those individuals who have applied for and/or received medals or copies of medals.
Consistent Uses: None
Retention and Disposal Standards: For Veterans or others who have made a claim for medals, all information including correspondence is retained for a period of three months after the decision is communicated, at which time the records are forwarded to Library and Archives Canada for inclusion in the Veteran's service record. First World War and Killed in Action WWII correspondence have been identified as historical records and are retained permanently by Veterans Affairs Canada.
RDA Number: Under development
Related Record Number: VAC MVA 805
TBS Registration: 002280
Bank Number: VAC PPU 110

Immediate Post-discharge Benefits
Description: This bank contains information about post-discharge benefits paid to qualifying persons.
Class of Individuals: These benefits were available to persons who served in the armed forces and paramilitary bodies in World War II and/or the Korean War. Also Newfoundland Veterans eligible for re-establishment credits.
Purpose: The purpose of this bank is to provide, under the War Service Grants Act and the Veterans Benefit Act and respective Regulations, information on war service gratuities, re-establishment credits and other Immediate Post-discharge Benefits.
Consistent Uses: None.
Retention and Disposal Standards: Records are retained for a period of six years after the date of death of the Veteran and then may be transferred to Library and Archives Canada in accordance with the approved disposition authority.
RDA Number: 91/006
Related Record Number: VAC MVA 785
TBS Registration: 003471
Bank Number: VAC PPU 015

Job Placement Assistance
Description: This bank pertains to information required to establish eligibility for services under the Job Placement program. Such information may include: client's full name, mailing and/or residential address, Military Service Number, employment histories, Military Occupation Classifications, progress reports about job placement efforts and death certificates.
Class of Individuals: Former members of any of the Canadian Forces who served after 01 April, 1947, with the exclusion of the members who served in the Special Force from 05 July 1950 to 31 October 1953. Also relates to spouses or common law partners of former or deceased members.
Purpose: To administer and manage the Job Placement program.
Consistent Uses: Between 1960 and 1990, some documents received in Veterans Affairs Canada (VAC) from the Department of National Defence (DND) may contain the SIN because DND personnel were required to use it as their personal identification number during that time. Information described by this bank may be shared with an external job placement service provider for the purpose of delivering individual career counselling and job finding assistance to veterans on behalf of the Department of Veterans Affairs. This information may be used internally for program management purposes including research, statistics, planning and evaluation. This information may also be shared with another program within Veterans Affairs Canada: the Financial Benefits program (Canadian Forces Income Support – VAC PPU 510).
Retention and Disposal Standards: Under development.
Related Record Number: VAC MVA 655 and VAC MVA 825
TBS Registration: 005509
Bank Number: VAC PPU 530

Legal Services for Disability Applicants and Allowance Appellants
Description: The bank contains correspondence, notices, documentary evidence, submissions, forms relating to the initiation of claims, the searching of records, the identification of evidence, the counselling of applicants and the preparation and presentation of assessment and entitlement claims before review and appeal panels of the Veterans Review and Appeal Board. Some items of information in this bank are subject to solicitor-client privilege. The material is used for the preparation and presentation of claims.
Class of Individuals: The class of individuals to whom the personal information bank relates is: Veterans of World War I, World War II, the Korean War, members of the Royal Canadian Mounted Police, members of the Canadian Armed Forces and their widows and dependants.
Purpose: The purpose of this bank is to provide information used by the Bureau of Pensions Advocates in providing free legal service to persons seeking to establish claims under the Pension Act, Canadian Forces Members and Veterans Re-establishment and Compensation Act, the Civilian War-related Benefits Act, War Veterans Allowance Act, Flying Accidents Compensation Regulations, Gallantry Gratuities and Annuities Order, the Royal Canadian Mounted Police Superannuation Act and the Royal Canadian Mounted Police Pension Continuation Act.
Consistent Uses: Information in this bank is provided to qualified medical practitioners in order to obtain medical opinions in support of claims. The information is also used occasionally to support other claims of a similar nature. Some documents received in Veterans Affairs Canada from the Department of National Defence (DND) may contain the Social Insurance Number (SIN) because DND personnel were required to use it as their personal identification number between 1960 and 1990.
Retention and Disposal Standards: Records are retained for a period of five years after the date of service to the client provided there has been no activity on the file for at least two years and then may be destroyed in accordance with the approved disposition authority.
RDA Number: 95/012
Related Record Number: VAC MVA 295; VAC MVA 680; VAC MVA 775 and VAC MVA 680
TBS Registration: 003482
Bank Number: VAC PPU 090

Payment of Short-term Allowances
Description: This bank contains information about short-term allowances that were payable to eligible Veterans.
Class of Individuals: Certain former members of the Armed Forces, and others, who served in World Wars I, II, and the Korean War.
Purpose: The purpose of this bank is to provide, under the Department of Veterans Affairs Act, information concerning the Payment of Short-term Allowances for service in World War II and/or the Korean War, during periods of unemployment, temporary incapacity and while awaiting returns from business.
Consistent Uses: None.
Retention and Disposal Standards: Records are retained for a period of six years after the date of death of the last eligible dependant, or when the Veteran reaches the age of 90 as long as two years have elapsed since the last administrative action, and then may be transferred to Library and Archives Canada in accordance with the approved disposition authority.
RDA Number: 91/006
Related Record Number: VAC MVA 665
TBS Registration: 003460
Bank Number: VAC PPU 025

Pensions and Compensation
Description: The data in this bank may be held in written or recorded form and include addresses, personal characteristics, regimental numbers, pension numbers, summaries of service, medical records, information on dependants, applications for benefits, records of hearings, decisions at all levels of adjudication, benefits awarded, pension payment inquiries and related correspondence of the individuals concerned.
Class of Individuals: Former and still serving members of any of the Canadian Forces (or, in some cases, Allied Forces), the Royal Canadian Mounted Police, certain civilians and their dependants. Also, for Newfoundland Veterans who, prior to 1949, received a pension from the British Government; this information is maintained in entitlement ledgers, medical registers and nominal rolls.
Purpose: The purpose of the bank is to retain the documents required for making decisions and maintaining accounts on pensions, compensation and grants for applicants under the Pension Act, Canadian Forces Members and Veterans Re-establishment and Compensation Act, Flying Accidents Compensation Regulations, Civilian War-related Benefits Act, Gallantry Awards Order, the Royal Canadian Mounted Police Superannuation Act, the Royal Canadian Mounted Police Pension Continuation Act, the Special Operators War Service Benefits Act, the Supervisors War Service Benefits Act, the Penitentiary Inmates Accident Compensation Regulations, the Special Indemnities Plan for Dependants of Canadian Forces Attachés, the Defence Services Pension Continuation Act, the Women's Royal Naval Services and the South African Military Nursing Service (Benefits) Act.
Consistent Uses: Information in this bank may be provided to the Department of National Defence, DND PPE 810 (Medical Records) or the Royal Canadian Mounted Police, CMP PPE 802 (RCMP Member Service Records) or CMP PPE 808 (Medical Records of RCMP Members), for the administration of shared benefits; or with foreign governments for the purpose of administering pensions to recipients residing in a foreign country. Information may also be shared with authorized parties to assist the Department in the collection of overpayments. Some documents received in Veterans Affairs Canada from the Department of National Defence (DND) may contain the Social Insurance Number (SIN) because DND personnel were required to use it as their personal identification number between 1960 and 1990.
Retention and Disposal Standards: Records are retained for a period of six years after the date of death of the last eligible dependant and then may be transferred to Library and Archives Canada in accordance with the approved disposition authority.
RDA Number: 91/006
Related Record Number: VAC MVA 665; VAC MVA 680; VAC MVA 765; VAC MVA 770; VAC MVA 780; VAC MVA 785; VAC MVA 790 and VAC MVA 795
TBS Registration: 003478
Bank Number: VAC PPU 055

Pensions Under the Halifax Relief Commission Pension Continuation Act
Description: This bank contains personal, medical and social characteristics of those individuals whose injuries were registered with the Halifax Relief Commission following the explosion of December 6, 1917.
Class of Individuals: Individuals injured in the Halifax explosion.
Purpose: The purpose is to maintain a record of persons injured in the Halifax explosion in order to administer pension payments and consider claims for Pensions Under the Halifax Relief Commission Pension Continuation Act.
Consistent Uses: The original fund is depleted and monies are now paid by Veterans Affairs Canada to individuals with funds transferred from the Department of Finance. Therefore, certain information must be provided to the Minister of Finance as required by the Finance Act.
Retention and Disposal Standards: Records are retained for a period of six years after the date of death of the recipient and then may be transferred to Library and Archives Canada in accordance with the approved disposition authority.
RDA Number: 91/006
Related Record Number: VAC MVA 785
TBS Registration: 003477
Bank Number: VAC PPU 050

Property Sales and Other Dispositions
Description: Data in this bank include legal documents, survey plans and descriptions, authority for dispositions such as Orders-in-Council or ministerial approval and, where applicable, tendering documentation as well as correspondence and inter-office memoranda.
Class of Individuals: The information relates to Veterans established under the Soldier Settlement Act and the Veterans' Land Act.
Purpose: The purpose of this bank is to provide information on sales, granting of easements, gas and oil leases, right of way, etc., Related Properties acquired by the Director under the Veterans' Land Act and Regulations.
Consistent Uses: Information in this bank may be provided to Justice Canada JUS PPU 010 (Civil Proceedings and Legal Services) who requires copies of deeds, agreements or historical data from files prepared by the Director, the Veterans' Land Act.
Retention and Disposal Standards: Records are transferred to Library and Archives Canada sixty years from the date of final loan payment.
RDA Number: 93/013
Related Record Number: VAC MVA 060; VAC MVA 065 and VAC MVA 070
TBS Registration: 003463
Bank Number: VAC PPU 065

Records of Sea Service for Canadian Merchant Seaman
Description: This bank contains individuals' names, dates and places of birth, record of vessels and periods of service for Merchant Seamen in the Canadian Merchant Navy and seamen killed or injured on certain vessels. The records maintained cover World War II, 1939 to 1947 and a limited number of ships which operated in the Korean War, 1950 to 1953.
Class of Individuals: Canadian Merchant Seamen.
Purpose: The purpose of this bank is to provide statements of sea service to support applications for service medals and Veterans' benefits to individual merchant seamen. The primary identifiers are name, date of birth and name of ship.
Consistent Uses: None
Retention and Disposal Standards: Under development.
RDA Number: Under development
Related Record Number: VAC MVA 665 and VAC MVA 785
TBS Registration: 003736
Bank Number: VAC PPU 120

Rehabilitation Services and Vocational Assistance
Description: This bank pertains to information used to establish eligibility for Rehabilitation Services and Vocational Assistance. Such information may include: client's full name, date of birth, date of death, mailing and/or residential address, marital status, Social Insurance Number (SIN), Military Service Number, medical information and summaries of service. Spouses/common law partners and survivors may be eligible for services and assistance and their information may also be collected.
Class of Individuals: Former members of any of the Canadian Forces who served after 01 April, 1947, with the exclusion of the members who served in the Special Force from 05 July 1950 to 31 October 1953, as well as the Veteran's spouse/common-law partner, or the survivor (in the case of member's death related to military service).
Purpose: To administer and manage the program, including assessments; determining eligibility and if applicable, receiving Rehabilitation Services and Vocational Assistance.
Consistent Uses: Between 1960 and 1990, some documents received in Veterans Affairs Canada (VAC) from the Department of National Defence (DND) may contain the SIN because DND personnel were required to use it as their personal identification number during that time. Information described by this bank may be shared with an external service provider for the purpose of delivering Rehabilitation Services and Vocational Assistance to eligible participants on behalf of the Department of Veterans Affairs. In accordance with applicable laws, this information may be provided to qualified medical practitioners, health professionals, social agencies (established or accredited by federal or provincial law) and program administrators in order that they may adequately provide services and assistance needed by the individual. This information may be shared with other programs within Veterans Affairs Canada: Financial Benefits (VAC PPU 510), Job Placement Assistance (VAC PPU 540). This information may also be used internally for program management purposes including research, statistics, planning and evaluation.
Retention and Disposal Standards: Under development.
Related Record Number: VAC MVA 660 and VAC MVA 830
TBS Registration: 005510
Bank Number: VAC PPU 550

Residential Care
Description: This bank contains information on health care benefits provided to Veterans and other qualified individuals who are or have been patients in departmental hospitals or contract beds in provincial and private facilities. Some of this information may have been copied to Head Office and regional office files. This bank, however, represents a complete account of treatment received which is organized by and must be accessed by the institution.
Class of Individuals: This information relates to persons who served in the armed forces or in the Merchant Navy during World Wars I, II and/or the U.N. operations in Korea, members of certain civilian organizations during World War II, Canadian Forces Veterans and other persons who have received treatment in a present or former departmental facility or contact bed.
Purpose: The purpose of this bank is to provide, under the Department of Veterans Affairs Act, and Veterans Health Care Regulations, information on health care benefits provided to war Veterans and other qualified persons who receive Residential Care.
Consistent Uses: Information in this bank is shared with the health claims administrator, who processes medical claims on behalf of the Department of Veterans Affairs.
Retention and Disposal Standards: Records are retained for a period of six years after the date of death of the last eligible dependant and then may be transferred to Library and Archives Canada in accordance with the approved disposition authority.
RDA Number: 91/006
Related Record Number: VAC MVA 705; VAC MVA 710 and VAC MVA 715
TBS Registration: 003472
Bank Number: VAC PPU 016

Treatment of a Pensioned/Awarded Condition
Description: This bank contains information on health care benefits and treatment for a pensioned/awarded disability.
Class of Individuals: This information relates to those persons, including Veterans, still serving member of the Canadian Forces (CF), and retired and still serving members of the Royal Canadian Mounted Police (RCMP) who hold entitlement to a disability pension/award as a result of a decision of the Department of Veterans Affairs (VAC) or the Veterans Review and Appeal Board (formerly the Canadian Pension Commission and or the Veterans Appeal Board).
Purpose: The purpose of this bank is to provide, under the Department of Veterans Affairs Act and Veterans Health Care Regulations, information concerning medical treatment and related benefits for a pensioned/awarded disability resulting from service in the armed forces, in specified civilian organizations and, in the case of a federal government employee, for a disability resulting from an accident during a non-scheduled air flight.
Consistent Uses: In the case of still serving CF or RCMP members, VAC discloses disability benefit information to the employer department (DND or RCMP) regarding members that have received a favourable ruling; DND PPE 810 (Medical Records) or CMP PPE 802 (RCMP Member Service Records), CMP PPE 808 (Medical Records of RCMP Members…) The information disclosed is limited to name, service number, medical pension code, medical disability description and effective date. This information is provided to ensure that the employer can effectively administer health care services and benefits. In the case of CF members, it also ensures that CF medical staff is fully aware of all medical conditions and treatments that could impact on a member's ability to perform his/her military duties. Information may also be shared with the health claims administrator, who processes medical claims on behalf of VAC. Some documents received in Veterans Affairs Canada from the Department of National Defence (DND) may contain the Social Insurance Number (SIN) because DND personnel were required to use it as their personal identification number between 1960 and 1990.
Retention and Disposal Standards: Records are retained for a period of six years after the date of death of the last eligible dependant and then may be transferred to Library and Archives Canada in accordance with the approved disposition authority.
RDA Number: 91/006
Related Record Number: VAC MVA 775; VAC MVA 790; VAC MVA 795 and VAC MVA 815
TBS Registration: 003474
Bank Number: VAC PPU 030

Veterans Independence Program
Description: This bank contains information about the services relating to healthy, independent living provided to individual Veterans and other eligible clients through the Veterans Independence Program.
Class of Individuals: This information relates to persons who served in the armed forces during World Wars I and II, the United Nations operations in Korea, former and still-serving members of the Canadian Forces, and Merchant Navy Veterans and others who are eligible for services and benefits under the Veterans Independence Program.
Purpose: The purpose of this bank is to provide, under the Department of Veterans Affairs Act and Veterans Health Care Regulations, information on benefits and services provided to Veterans and other eligible clients in order to assist them to remain healthy and independent in their own homes or communities.
Consistent Uses: Information in this bank is shared with the health claims administrator who processes medical claims on behalf of Veterans Affairs Canada. Some documents received in Veterans Affairs Canada from the Department of National Defence (DND) may contain the Social Insurance Number (SIN) because DND personnel were required to use it as their personal identification number between 1960 and 1990.
Retention and Disposal Standards: Records are retained for a period of six years after the date of death of the last eligible dependant and then may be transferred to Library and Archives Canada in accordance with the approved disposition authority.
RDA Number: 91/006
Related Record Number: VAC MVA 695; VAC MVA 700 and VAC MVA 705
TBS Registration: 003479
Bank Number: VAC PPU 056

Veterans Life Insurance
Description: This bank contains information required for the provision and administration of Veterans' life insurance programs.
Class of Individuals: Veterans, widows (ers) of Veterans, and qualified civilians.
Purpose: The purpose of this bank is to provide, under the Veterans Insurance Act, the Veterans Insurance Regulations, the Returned Soldiers' Insurance Act and the Returned Soldiers' Insurance Regulations, information required in identifying eligible Veterans, certain civilian personnel or widows of Veterans who contracted for life insurance under the provisions of the Acts listed above.
Consistent Uses: Information in this bank may be provided to the beneficiaries of a policy holder and with the administrator/executor of the estate of the deceased policy holder or beneficiary to issue the death benefit payment from the life insurance policy; with the Office of the Superintendent of Financial Institutions in the annual valuation reports submitted to the Chief Actuary reporting all activity on individual policies; with Canada Revenue Agency, CRA PPU 005 (Individual Income Tax Return), for tax purposes required under the Income Tax Act.
Retention and Disposal Standards: Presently under review.
RDA Number: 03/005
Related Record Number: VAC MVA 030
TBS Registration: 003461
Bank Number: VAC PPU 035

War Veterans Allowance
Description: This bank contains written or recorded information concerning the payment of War Veterans Allowance.
Class of Individuals: This information relates to those qualified persons who served in, or were in close support of, the armed forces during World Wars I, II, and/or the Korean War.
Purpose: The purpose of this bank is to provide information about the payment of allowances to qualified persons under the War Veterans Allowance Act, the Veterans Allowance Regulations and the Civilian War-related Benefits Act. Authorization for the collection of Social Insurance Numbers comes under the War Veterans Allowance Act.
Consistent Uses: Information in this bank is shared with authorized parties to assist the Department in the collection of War Veterans Allowance overpayments. Information is also data-matched with Human Resources and Social Development Canada, HRSDC PPU 380 (Service Delivery (SD) and Enterprise Database (OPS)), and Canada Revenue Agency, CRA PPU 005 (Individual Income Tax Return), for income verification purposes.
Retention and Disposal Standards: Records are retained for a period of six years after the date of death of the last eligible dependant and then may be transferred to Library and Archives Canada in accordance with the approved disposition authority.
RDA Number: 91/006
Related Record Number: VAC MVA 680
TBS Registration: 003475
Bank Number: VAC PPU 040